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FAQs

Answers to all of your questions.

We are open from 7:00am-6:00pm.

We are licensed by the Office of Early Childhood. We are accredited by the National Association for the Education of Young Children (NAEYC).

A: During the school year we serve toddlers –preschool.  Toddlers must be 2 years of age by Dec. 31 of the current school session. In the summer we also provide a summer program for children entering kindergarten through first grade.

Yes, space permitting. Families may enroll their child for 2 days per week on Tuesday and Thursday or 3 days per week on Monday, Wednesday and Friday. We cannot accommodate requests from families for a temporary exchange of days.

Yes, we have a part day program that is integrated into our full day program. The 3 year olds attend on Tuesday and Thursday and the 4 year olds attend on Monday, Wednesday and Friday. Both part day groups run from 9:00am to 1:00pm. It operates on the same schedule as South Windsor Public Schools.

Most of our children transition to a new age group at the end of June each year.  Preschool eligible children must be toilet trained. Children who have not turned three by the end of June will transition when they are 2.8 years of age if they are toilet trained.

Yes we do.  Families are responsible for all tuition that is not covered by the subsidy.

Families with more than one child receive a 10% discount for each additional child.  The discount is applied to the least expensive tuition rate.

No, attendance for any part of a day is charged at a full-day rate.

It is helpful to your child’s adjustment when arrival and departure times are consistent.  It also helps us with staffing needs so if your schedule should change please let us know.

Our head teachers hold a bachelor’s degree in early childhood education or related field with ECE credits. Our assistant teachers hold an associates degree in early childhood or are working towards an associates. Aides must have some education and/or experience in early childhood. All staff are at least eighteen years of age with a high school diploma or GED.

Yes, 100% of our staff is trained and new staff is trained within 6 weeks upon hire.

We provide snacks and milk. Families are responsible for providing a nutritious lunch.

We are a peanut/nut sensitive facility. Children’s lunches may contain peanut and nut items if there is not a child with an allergy to these items in the classroom.

We observe the major holidays: New Year’s Eve, Memorial Day, Fourth of July, Labor Day, Thanksgiving and the day after Thanksgiving, Christmas.

Occasionally, there are professional development opportunities that would benefit all staff that we are unable to take advantage of due to the scheduled time of the trainings.  If it is necessary to close early it will be no more than two times a year, and no earlier than 1:00pm.  Families will be given at least six weeks advance notice of any early closings.

Vacation credit is given only to full-day children who are enrolled from the start of our summer session through the spring session (July-June).

We will make every effort to remain open. However, we will make the decision to close when it is apparent that travel would put staff members in harm’s way. Closing status updates can be found on WVIT and WFSB.

Children must be fever free for twenty-four hours without the use of fever reducing medications. In the case of a gastrointestinal illness, they must be free of symptoms for twenty-four hours. Children who have an illness requiring an antibiotic will be excluded for one full-day after the start of the antibiotic.  Please see our Exclusion of Ill Children Policy in our Family Manual for more information.

We will administer only prescribed medication that allows a child to participate safely in the program such as asthma treatments, epi-pen, and diabetic medication. We do not administer medications such as antibiotics, cough medicine, and fever-reducing medications.

Our nurse consultant is contracted to be on site for one hour per week. She is available by phone for any questions or concerns we may have concerning a child’s health status.

A child who is in their final year of preschool is eligible to attend field trips. They travel by leased bus. No alternative care is available for children whose families elect not to participate. Families pay the cost of facility admission and rental of the bus.

A scheduled nap time is required by the Office of Early Childhood, Childcare Licensing. Children who do not nap will be given a quiet activity at the teacher’s discretion. We will do our best to accommodate family requests for an abbreviated nap.  However, if the child falls asleep we will allow the child to sleep for one hour. If the child cannot wake up after one hour we will permit her/him to sleep.

We have a digital door lock on the entrance door. The code is changed at least twice a year or more often if we feel it is necessary. All other exits are locked whenever children and staff are not outside on the playground.

Yes, tours are the first step in the enrollment process. Please call the center to set up an appointment.

Further details regarding our policies can be found in our Family Manual.

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